Welcome to shilpakalahandicrafts.com
This website is operated by shilpakalahandicrafts.com. Throughout the site, the terms “we,” “us,” and “our” refer to Shilpakala. By accessing or using this website and its services, you agree to comply with these Terms and Conditions (“Terms”).
Please read these Terms carefully, as they apply to all visitors and users of the website. Your continued access to or use of our website signifies your acceptance of these Terms. If you do not agree with any part of these Terms, please refrain from using our website or services.
1. General Terms
By accepting these Terms, you confirm that you have attained the age of majority in your country or region. You agree not to use our products or services for any unlawful or unauthorized purposes. Any violation of these Terms may result in the immediate termination of your access to our services.
2. Accuracy and Completeness of Information
We strive to ensure that all information provided on our website is accurate and up to date. However, we do not guarantee that the information is free from errors, inaccuracies, or omissions. Product descriptions, images, and availability may be modified at any time. Any reliance on such information is solely at your own risk.
3. Modifications to Services and Prices
All product prices and descriptions are subject to change without prior notice. We reserve the right to modify, suspend, or discontinue any product or service at any time. We shall not be held liable for any changes in prices, suspensions, or discontinuation of services.
4. Products and Services
Certain products or services may be available exclusively online and may be offered in limited quantities. While we make every effort to display product images and colors accurately, we cannot guarantee that the colors displayed on your screen will exactly match the actual product.
All purchases are subject to our Return and Exchange Policy.
We reserve the right to restrict product sales to any individual, geographic area, or jurisdiction and to limit the quantities available for any order.
5. Pricing and Payment
All prices displayed on the website are in Indian Rupees (INR). Payments can be made through secure payment gateways. shilpakalahandicrafts.com may request additional verification details for certain transactions.
For international orders, payments may be processed in foreign currencies, and currency conversion charges may apply according to your payment provider’s policies. Customers may also be required to provide valid identification for verification purposes, if requested.
6. Delivery Schedule
Upon confirmation of your order, we will provide an estimated delivery date. Delivery timelines depend on product availability and the destination address.
We shall not be held responsible for delays caused by natural disasters, holidays, logistics issues, or any other unforeseen circumstances.
7. Returns and Exchanges
Please refer to our Return Policy for detailed information regarding returns and exchanges. Returned products must be unused and accompanied by their original packaging and documentation.
Return shipping charges shall be borne by the customer unless the delivered product is incorrect or defective.
8. Account Information and Privacy
By registering on our website, you agree to provide accurate, complete, and up-to-date information. You are responsible for maintaining and updating your account details.
Please refer to our Privacy Policy to understand how we collect, use, and safeguard your personal information.
9. User Content and Feedback
If you submit feedback, suggestions, or any other content, you agree that we may use such content for marketing or other purposes without any obligation to compensate you.
We reserve the right to remove any content that we consider inappropriate.
10. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the content, privacy policies, or practices of such external websites. Accessing third-party websites is entirely at your own discretion and risk.
11. Site Security
You are prohibited from violating or attempting to violate the security of the website, including unauthorized access to data, systems, or networks.
Any attempt to interfere with the functionality of the website may result in civil or criminal liability. We reserve the right to cooperate with law enforcement authorities in such cases.
12. Prohibited Uses
You agree not to use the website or its content for any unlawful purpose or to encourage others to engage in unlawful activities.
Prohibited activities include violations of applicable laws, infringement of intellectual property rights, and the transmission of harmful or malicious code.
13. Limitation of Liability
We do not guarantee that our services will be uninterrupted, secure, or error-free. All products and services are provided on an “as is” basis without warranties of any kind.
We shall not be liable for any damages arising from the use of our website or products.
14. Indemnification
You agree to indemnify, defend, and hold harmless Shilpakala, its affiliates, partners, officers, and employees from any claims arising out of your breach of these Terms and Conditions.
15. Termination of Services
We reserve the right to suspend or terminate your account at any time, without prior notice, if we determine that you have violated these Terms.
Upon termination, your right to access and use our services will immediately cease.
16. Governing Law
These Terms and Conditions shall be governed by the laws of India, and any disputes arising out of or in connection with these Terms shall be subject to the jurisdiction of the courts located in [Your City/State – e.g., Chennai, Tamil Nadu].
17. Changes to Terms and Conditions
We reserve the right to revise or update these Terms at any time. It is your responsibility to review this page periodically.
Your continued use of the website after any changes have been posted constitutes your acceptance of those changes.
18. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us:
Customer Support: shilpakalahandicrafts.com
Phone: +91 9499933741
Working Hours: Monday to Saturday, 10:00 a.m. to 6:30 p.m. (IST)