At shilpakalahandicrafts.com, we highly value your trust and are committed to maintaining the highest standards of security and privacy for your personal information. Please read this Privacy Policy carefully, as it outlines our practices regarding the collection, use, and disclosure of your information.
Note: This Privacy Policy is subject to change at any time without prior notice. We encourage you to review this page periodically to stay informed of any updates. By continuing to use our website, you agree to the terms outlined in this policy. If you do not agree with these terms, please discontinue the use of our services.
Information Collection
We collect and store the personal information you provide to help us deliver a customized and seamless experience. This includes:
Personal Identifiable Information
This may include your name, email address, phone number, billing information, and shipping address. Such information is necessary for processing orders, providing customer support, and offering personalized services and promotions.
Non-Personal Information
We may collect information about your interactions with our website, including IP addresses, browser details, and website usage statistics. This data helps us understand user behavior, improve our services, and maintain website security.
We use cookies and similar technologies to enhance your browsing experience, facilitate transactions, and monitor user activity on our website. You may disable cookies through your browser settings; however, doing so may affect the functionality of certain features on our website.
Use of Your Information
We use the information collected for the following purposes:
- To fulfill your orders and deliver products.
- To communicate with you regarding new offers, promotions, and services that may be of interest to you.
- To improve your experience on our website and resolve any issues.
- To prevent and detect fraudulent or illegal activities.
- To conduct research and enhance our services based on user interests and demographics.
Sharing of Personal Information
Your personal information will never be shared with third parties for their direct marketing purposes without your consent. However, we may share your information with:
- Affiliates and service providers who assist us in fulfilling orders and processing payments, including third-party suppliers operating under a drop-shipping model.
- Law enforcement agencies or regulatory authorities when required by law or when necessary to protect the rights, safety, and property of our users and the general public.
- Other businesses in the event of mergers, acquisitions, or business restructuring, provided that your information remains protected under this Privacy Policy.
Security Measures
We prioritize the security of your personal information and implement industry-standard measures, including encryption and secure servers, to safeguard your data against unauthorized access, misuse, or loss. However, no method of data transmission over the internet can be guaranteed to be completely secure. Therefore, we encourage you to exercise caution when sharing sensitive information online.
Opt-Out Options
You have the right to opt out of receiving marketing and promotional communications from us. You may unsubscribe by following the instructions provided in our emails or by contacting us directly.
Consent
By using our website and providing your personal information, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. If we make any significant changes to this policy, we will update this page accordingly.
Contact Information
If you have any questions regarding our privacy practices or wish to raise concerns about the handling of your personal information, please contact our Grievance Officer:
shilpakalahandicrafts.com
Email: prajhdigital@gmail.com
Phone: +91 9499933741